Khadesh Global Integrated
Services Limited
Shipping and Delivery Policy
Thank you for choosing Khadesh Global Integrated Services Limited.
This Shipping and Delivery Policy explains how we handle the shipping of products ordered through our website https://khadeshglobal.co.uk.
1. Shipping Destinations
We ship our products both locally within Nigeria and internationally to select countries.
If your location is not available at checkout, please contact us directly for special arrangements.
2. Processing Time
- Orders are processed within 3–5 business days for local orders after payment confirmation and 7 to 21 days for international orders after payment confirmation.
- Processing times may vary depending on product availability or specific export documentation requirements.
- You will receive a confirmation email once your order has been processed and dispatched.
3. Shipping Methods and Costs
- We partner with reputable courier and freight companies for both domestic and international deliveries.
- Shipping costs are calculated at checkout based on the weight, volume, destination, and shipping method selected.
- Customers are responsible for any customs duties, taxes, or import fees applicable in their destination country.
4. Estimated Delivery Times
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days (could be more depending on the destination and customs processing)
Please note: Delivery times are estimates and not guaranteed. Delays may occur due to customs inspections, courier issues, or unforeseen circumstances.
5. Tracking Your Order
Once your order has shipped, we will provide a tracking number via email.
You can use this tracking number to monitor the status of your shipment.
6. Lost or Damaged Shipments
- If your order arrives damaged, please notify us within 48 hours of receiving the shipment, including clear photos of the damage.
- If your shipment is lost in transit, please contact us. We will investigate with the shipping carrier and assist you with a resolution.
7. Customer Responsibilities
- Please ensure the shipping address provided is correct. We are not responsible for delays or lost shipments caused by incorrect addresses.
- For international deliveries, the customer is responsible for understanding and complying with any import restrictions or regulations of their country.
8. Contact Us
For any questions about shipping, delivery, or tracking your order, please contact: